Lawyers generally like their i’s dotted and their t’s crossed. This is especially true when it comes to something as important as their firm’s 401(k) plan. For the partners at Copeley Johnson & Groninger PLLC, having a detail-oriented, knowledgeable plan administrator was essential, especially after their first administrator made a number of egregious errors.

The firm originally chose to use a “bundled” plan administrator — the same company that provided the law firm’s payroll services. By the end of the first year, the relationship had soured.

“We had a lot of difficulties with our original administrator,” said Leto Copeley, a partner in the firm. “They had miscalculated contributions and taken out the wrong amounts for deferrals. The numbers didn’t even add up at the end of the year. It was really a mess.”

At the recommendation of an investment advisor, the firm turned to the Gilliam Bell Moser Retirement Plan Services team. “We had asked Gilliam Bell Moser to take over at the beginning of the new year, but when they looked at our year-end reports, they quickly realized that the documents were wrong.”

The Gilliam Bell Moser team jumped in to correct all the problems in the year-end reports, helped the law firm make a much better arrangement for payroll services, and made sure that going forward the plan functioned more efficiently.

“The Gilliam Bell Moser team is not only very good at the technical aspects of the plan, they’re also great at explaining how things work,” said Copeley. “They’re just a delightful company to work with. I recommend them without reservation. It’s worth every penny to know that they’re taking care of our 401(k) in an ethical and skillful manner.”